'Frequency bias' makes us likely to repeat the same mistakes over and over again.

Read More

Wrapping up a five-day writing exercise: What if I posted every day?

Read More

This is the promised second part of “The End of Indian Outsourcing.”  I left the word India out of the title because the seeds in this piece can be planted in any soil.

Read More

India’s IT consultancies will either be radically disrupted soon or face permanent obsolescence-- a slow death over the next decade.

Read More

This piece breaks down research on how to fix collaboration fails… applying findings from Organizational Network Analysis to the idea that managing senior stakeholders is collaboration.

Read More

I’ve been noodling on how we all need to change the way we lead in a more hybrid world.  And I keep coming back to “not everyone is the same kind of leader so not everyone has to follow the same playbook.”

Read More

We should prosecute every business myth. Why is each one so damn compelling and prone to be retold?  What holes in our souls do they fill?

Read More

Imagine a world that thinks that the answer to that structural embeddedness– that complexity– is entirely cultural.  Imagine a world that thinks changing values and behaviors alone will get us different outcomes.

Read More

Culture is what we do; the spirit in the machine; the secular, business equivalent to a soul.  It’s pivotal to every company’s success.

Read More

Repetitive, hollow practice is-- culturally-- a fake, forced smile. But before you dismiss it as anachronistic-- as a cynical corporate tactic to get more oomph out of employees-- think about endorphins. 

Read More

Don’t be like Phil. He’s why every enterprise has 12 of everything-- 13 if you wait for the executive clock to reset.

Read More

Counterintuitive lesson in servant leadership.

Read More